A remodeler you have worked with for six years tells a client, “Use these guys for the cabinets, they are the best in the county.” The client nods, pulls out her phone in the remodeler’s truck, and types your shop name.
Your site was built in 2019 by a guy who has since moved to Florida. Eighty photos on one page, each one straight off the camera. On the client’s phone, on a rural signal, it shows a white screen for eight seconds, then a logo, then the top of a photo. She scrolls, it stutters. She says “nice” and puts the phone away. Two days later she asks the remodeler if the big-box store’s semi-custom line would be fine.
The remodeler still likes you. He also noticed. Next time he says “these guys” with a little less weight, and you never find out why.
An agency will tell you the answer is ads on “kitchen cabinets near me.” Forty people a month across Berks type that, and most of them are looking for a store. Your answer is different. Start with the box at the top of this page.